ICANotes is rated 4.5 stars for 2025 by ChoosingTherapy

The Best Mental Health EMR & EHR Software for Clinical Excellence

Template-driven efficiency meets AI innovation. ICANotes mental health EMR and EHR software lets you chart smarter, get paid faster, and manage your entire practice in one secure system.

No credit card required

ICANotes is an ONC Cures Certified EHR system that is also HIPAA compliant.

Trusted by Leading Organizations in Behavioral Health

A Modern Mental Health EHR Built for Behavioral Health

ICANotes is a purpose-built mental health EMR and EHR platform that streamlines clinical documentation, strengthens compliance, and simplifies practice management. Designed exclusively for behavioral health clinicians, our ONC Cures Certified platform combines intuitive workflows with advanced features that save time and improve care.

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Built by Clinicians

Developed by behavioral health professionals who understand the real-world challenges of documenting and delivering care in mental health EMR and EHR systems.

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Founded in 1999

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Designed by a practicing psychiatrist who built ICANotes to be the most intuitive electronic medical records system for mental health

  • Founded in 1999
  • Designed by a practicing psychiatrist who built ICANotes to be the most intuitive electronic medical records system for mental health
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Clinical Documentation

Customizable menu-driven note templates and AI-powered assistance that help you complete behavioral health electronic medical records faster and more accurately.

3 minutes

Average note completion time

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All-in-One EHR Platform

An all-in-one mental health EMR and behavioral health EHR software platform with integrated telehealth, labs, e-prescribing, scheduling, and billing — no need to juggle multiple systems.

8+

Mental health software tools in one platform

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Strengthen Client Relationships

Keep clients connected and supported throughout their care journey with secure messaging, telehealth, a patient portal, and engagement tools — all seamlessly integrated into your behavioral health EMR and EHR software.

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Secure Messaging

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Integrated Telehealth

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Patient Portal

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Automated Reminders

  • Secure Messaging
  • Client Portal
  • Integrated Telehealth
  • Automated Reminders

Ready to see the best mental & behavioral health EHR software in action?

Book a demo or start your free trial today and discover why thousands of clinicians nationwide trust ICANotes as the top choice for mental health EMR and EHR software

stars (1)

4.8/5 from 500+ reviews

Menu-driven note template user interface in the ICANotes EHR for Therapists

All-in-One Mental Health Practice Management & EHR Software

From documentation to billing, ICANotes combines the tools you need into one secure, ONC-certified electronic medical records system for mental health practices.

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Charting

Complete assessments, treatment plans, and progress notes in minutes with AI-powered, menu-driven templates.

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Scheduling

Streamline intake and scheduling in your behavioral health EHR software with online forms, self-scheduling, and automated reminders.

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Communication

HIPAA-compliant virtual care, secure messaging, and real-time document sharing through the client portal, all seamlessly integrated with the EHR.

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Assessment

Access over 100 clinical rating scales directly within ICANotes to measure symptoms, track severity, and inform care decisions.

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Treatment

Build custom treatment plans using evidence-based goals, problems, and interventions, then track progress over time, all documented in ICANotes.

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Billing

Verify insurance, submit claims electronically, auto-post payments, and track performance with billing workflows.

Mental Health EMR Software Built for Effortless Documentation

Create powerful, audit-ready notes in minutes with customizable menu-driven templates, trusted by thousands of clinicians using our mental health EMR and behavioral health EHR software.

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Initial Assessments

Capture first encounters with customizable intake templates built into your electronic medical records for mental health.

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Progress Notes

Track patient progress clearly and consistently with structured templates in your mental health EMR system.

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SOAP Notes

Document sessions with the standard SOAP format directly in your behavioral health EHR software.

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Treatment Plans

Build personalized, goal-focused treatment plans and keep them audit-ready within your mental health EMR software.

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BIRP & DAP Notes

Use flexible note formats, including BIRP and DAP, in a behavioral health EMR system tailored to your workflow.

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Group Therapy Notes

Streamline notes for group sessions with templates designed specifically for behavioral health electronic medical records.

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Case Management & PRP Notes

Coordinate case management and PRP services seamlessly in your mental health EHR system to support continuity of care.

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Discharge Summaries

Summarize outcomes and next steps in your mental health EHR software to ensure smooth transitions and continuity of care.

Mental health professional showing the ICANotes Chart Room where clinicians can locate patient charts

Experience the full ICANotes workflow

Join thousands of clinicians who trust our behavioral health software to simplify documentation and improve compliance.

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HIPAA-Compliant & Audit-Ready

Everything You Need in One Mental Health EHR System

Reduce complexity and focus on care with a fully integrated behavioral health EHR software platform.

• Spend Less Time Writing and More Time Treating

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Mental Health Charting

Create accurate, audit-ready notes in minutes with menu-driven templates and an ambient AI scribe, all built into your behavioral health EMR software.

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Smart, prebuilt templates for every note type

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Menu-driven, low-typing documentation

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Ambient AI scribe listens and creates notes from your sessions

  • Smart, prebuilt templates for every note type
  • Menu-driven, low-typing documentation
  • Ambient AI scribe listens and creates notes from your sessions
Therapy note template user interface featuring menu-driven clinical content

• Keep Your Front Office Running Efficiently

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Practice Management

ICANotes streamlines front-office tasks with scheduling, reminders, and digital intake tools, making your team more efficient while reducing no shows and paperwork.

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Reduce no shows with automated scheduling and reminders

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Improve coordination with secure, HIPAA-compliant messaging built into your mental health EMR system.
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Eliminate paperwork by collecting histories, intake forms, and rating scales electronically

  • Reduce no shows with automated scheduling and reminders
  • Improve coordination with secure, HIPAA-compliant messaging built into your mental health EMR system
  • Eliminate paperwork by collecting histories, intake forms, and rating scales electronically
The ICANotes EHR scheduling and calendar user interface

• Empower Clients With 24/7 Access

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Patient Portal

Let clients manage appointments, complete forms, and make payments securely through a patient portal built into your mental health EHR software.

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Enable clients to book appointments anytime

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Share clinical history and documents securely

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Send patient statements and accept online payments seamlessly within your EHR software.

  • Enable clients to book appointments anytime
  • Share clinical history and documents securely
  • Send patient statements and accept online payments seamlessly within your EHR software.
Patient facing user interface of the ICANotes secure client portal

• Integrated Mental Health Billing Software

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Billing

Automate your entire revenue cycle and improve cash flow with integrated behavioral health billing software.

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Submit insurance claims and collect payments

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Automatically send invoices and payment reminders

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Track revenue and remittances with built-in reporting

  • Submit insurance claims and collect payments
  • Automatically send invoices and payment reminders
  • Track revenue and remittances with built-in reporting
Billing reports and patient statements available in ICANotes mental health billing software

Everything Clinicians Need in One Mental Health EHR

Designed by and for behavioral health professionals, ICANotes puts smarter charting, e-prescribing, telehealth, and integrations into a single platform, so you can spend less time managing technology and more time with clients.

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ePrescribing

Prescribe safely and securely with EPCS-compliant tools and integrated PDMP checks, all built into your mental health EMR system.

A close up screenshot of the eprescribing screen in the ICANotes psychiatric EHR system.

Smarter Notes with AI

Save time and reduce effort with AI that supports smarter note creation and clinical efficiency.

AI

Integrations

Connect seamlessly with labs, clearinghouses, HIEs, and billing systems.

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Built-In Telehealth

Easily schedule, launch, and document virtual visits directly in your behavioral health EHR system without switching platforms.

Visualization of a virtual telehealth session in the ICANotes mental health EHR

Find out why providers choose ICANotes

Transform your workflow with the mental health EHR built for speed and compliance.

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Trusted by 20,000+ clinicians

Screenshot of the Clinician Dashboard in the ICANotes Plus Mental Health EMR

Tailored EMR & EHR Software for Every Behavioral Health Discipline

ICANotes is purpose-built to meet the unique needs of professionals across the behavioral health spectrum.

Therapists
Mental health counselor in session with a client

Smarter Mental Health Charting: Fast, Flexible, and Comprehensive

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Customizable Therapy Note Templates

Choose from a library of menu-driven mental health charting templates, such as SOAP, BIRP, DAP, couples therapy, PRP, case management, and group therapy documentation.

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Goal-Focused Treatment Planning Tools

Build clear, goal-focused, and actionable treatment plans tailored to each client’s needs.

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Progress Tracking Across Clients

Record therapy outcomes for individuals, couples, families, and groups.

Social Workers
Case manager meeting with a client to coordinate referrals

Simplify Case Management with Mental Health EHR Software

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Case Management Note Templates

Document outreach, follow-ups, and care coordination with menu-driven templates

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Integrated with Treatment Plans

Align case notes with life skills, housing, vocational services, and social functioning goals.

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Audit-Ready Documentation

Meet Medicaid and insurance compliance requirements with confidence.

Psychologists
Psychologist in session with a client before writing psychologist notes

EMR for Psychologists that Supports Evidence-Based Care

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Built-In Assessment Tools

Use standardized psychological tests and rating scales for accurate evaluation

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Evidence-Based Psychology Treatment Plans

Create care plans grounded in proven methodologies

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Outcomes Measurement & Tracking

Monitor client progress with standardized measures inside your EHR system.

Psychiatrists
Psychiatrist in session with a patient before writing psychiatric notes with emr psychiatry software

Streamlined Psychiatry EHR Software for Clinical Decision-Making

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Medication Management

Prescribe, adjust, and track medications securely with integrated ePrescribing

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Psychiatric Evaluations

Document assessments and mental status exams quickly with menu-driven templates for psychiatry notes

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Progress Monitoring

Measure outcomes and refine treatment plans effectively

Nurse Practitioners
Psychiatic Nurse Practitioner PMHNP speaking with a patient before writing nurse practitioner notes.

Mental Health EMR Tools for Psychiatric Nurse Practitioners

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Clinical Documentation

Record visits, exams, and treatment in nurse practitioner notes efficiently with low-typing templates

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Medication Management

Prescribe confidently with EPCS-compliant ePrescribing and PDMP checks

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Care Coordination

Share records securely with supervisors and care teams using psychiatry EHR software.

Group Therapists
A group therapy session led by a mental health professional

Group Therapy Software for Streamlined Documentation

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Group Therapy Note Templates

Document group sessions quickly with the ability to auto-generate individualized group notes for each participant.

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Progress Tracking Across Participants

Link session notes to each client’s treatment plan goals, ensuring measurable progress for audits and insurance.

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Flexible Documentation Formats

Choose SOAP, DAP, or BIRP styles for group work, while maintaining compliance and clinical clarity.

Expert Support for Your Behavioral Health EMR & EHR Software

Get fast, reliable help from a team that knows behavioral health inside and out — with support tailored to your clinical workflows, documentation, billing, and compliance needs.

Access 24x7 live customer support for the ICANotes Mental Health Charting Software

Personalized
Onboarding

One-on-one onboarding and implementation designed for mental health EMR workflows included at no extra cost.

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Unlimited
Support

Get unlimited support from experts in behavioral health EHR software, available by phone, email, or chat, with no extra fees.

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Get Help
on Demand

Whether it’s billing, charting, integrations, or compliance, our team provides on-demand guidance tailored to behavioral health practices.

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Accessible
Training

Access live webinars, how-to videos, and an extensive help center, all designed to help you get the most from your EHR software.

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Available
24/7

Enjoy 24/7 support — evenings, weekends, and holidays included — so your mental health EMR system is always backed by experts.

What Behavioral Health Clinicians Are Saying About ICANotes

ICANotes stands out among mental health EHR systems for speed, accuracy, and ease of use.

janet

Janet R.

Owner

"User-Friendly with Outstanding Customer Service"

"ICANotes makes documentation effortless with its intuitive design and customizable forms. The teletherapy and client portal run smoothly, and the extensive library of screening tools is a game-changer. Their customer service and training are the best I’ve experienced, I highly recommend it!"

allele

Allele H.

APRN

"The Perfect EHR for My Behavioral Health Practice"

"As an APRN launching my practice, ICANotes has been a game-changer. I used it during my clinicals and knew I had to come back. The intuitive charting with "click boxes" creates detailed, professional notes in minutes. The integrated assessment tools and smooth workflow make documentation effortless. Plus, the training and support team are outstanding—always going above and beyond to help!"

deborah

Deborah D.

CEO/Owner

"A Comprehensive EHR Built for Behavioral Health"

"After four years with ICANotes, I can confidently say it does everything we need to run our practice. Designed specifically for behavioral health—not adapted from a medical model—it streamlines documentation, coding, and billing. The customer service is outstanding, with webinars, training, and responsive support that adapts to our needs. ICANotes continuously evolves to meet industry demands, making compliance and service delivery easier. It’s a phenomenal program I highly recommend to all behavioral health clinicians."

arom

Arom E.

Medical Director/CEO

"The Best EHR from a Medical Director’s Perspective"

"After using ICANotes for over a decade, I strongly prefer it over non-specialized systems. Its ease of use, checkbox symptom selection, and button-based text insertion make documentation fast and efficient. The built-in e-prescribing is a major plus and an excellent tool for training new clinicians in our practice."

ICANotes Mental Health Charting Saves Time

90 minutes

Free Time Gained Daily

Average time saved per clinician

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30+

Extra Sessions Billed Monthly

Through improved efficiency

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98%

Customer Satisfaction Rate

Clinicians who recommend ICANotes

EM Coding Webinar

Thursday, November 13, 2025 · 12:00 p.m. Eastern Time

Most mental health clinicians struggle with E/M coding. The rules keep shifting, documentation is complex, and mistakes cost you money and increase audit risk.

❌ 1 in 3 clinicians underbill because they don’t understand documentation levels.
❌ Overcoding triggers audits, denials, and compliance nightmares.
❌ Time wasted second-guessing your coding means less time for patients.
❌ This webinar makes E/M coding simple, clear, and clinician-friendly.

What You’ll Walk Away With

➡️ Confidence in Choosing Levels – no more guessing between 99213 vs. 99214
➡️ Clear Breakdown of Time vs. Medical Decision-Making
➡️ Mental Health–Specific Case Studies – examples you’ll actually use
➡️ Compliance-Proof Documentation Tips – audit-ready without over-charting
➡️ Revenue Protection Strategies – stop undercoding and leaving money behind

Reserve Your Spot – It’s 100% Free.

Turn coding confusion into confidence and stop leaving money on the table. If you touch documentation or billing in mental health, you need this training.

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Frequently Asked Questions: ICANotes Mental Health EHR

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Try the Behavioral Health EHR Clinicians Recommend

Join 20,000+ clinicians who've discovered the power of purpose-built behavioral health software.

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Complete notes in under 3 minutes

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Reduce no-shows by up to 40%

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Stay fully HIPAA compliant

stars (1)

“User-friendly and makes note writing a breeze — with excellent support, it’s the best system I’ve ever used.”

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